BIT Consultants » Bugs http://www.bitconsultants.net Sun, 25 Jul 2010 21:54:45 +0000 en hourly 1 http://wordpress.org/?v=3.0 Fix Windows 7 Flash Crashing, Remote Desktop Issue http://www.bitconsultants.net/2009/fix-windows-7-flash-crashing-remote-desktop-issue/ http://www.bitconsultants.net/2009/fix-windows-7-flash-crashing-remote-desktop-issue/#comments Wed, 12 Aug 2009 04:55:49 +0000 Rob http://www.bitconsultants.net/?p=203
If you have upgraded to the 32 or 64 bit versions of Windows 7, you may have noticed the following symptoms:

  • Flash crashes all browsers except 32 bit Internet Explorer
  • Remote Desktop stuck on “Configuring Remote Session”
  • Games requiring sound crash
  • Sound mixer hangs when you click on the volume control

This is caused by an unpublished incompatibility between Windows 7 and the IDT Sound driver utility. This can be removed by going to add/remove programs:

Start > Run > type: appwiz.cpl > select IDT Sound > Remove

Caveat: removing this driver utility can impair some functionality, but will still allow you to adjust audio settings through Windows. The driver should be available from your computer manufacturer’s website (you may want to confirm this by browsing the support section of their website).

One last thing, reinstalling IDT Audio seems to make it all work again; however, watching Flash video in non 32 bit IE browsers causes some serious CPU spikes along with audiodg. Pick your poison, I guess…


Leave a comment if you have a question

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]]> http://www.bitconsultants.net/2009/fix-windows-7-flash-crashing-remote-desktop-issue/feed/ 25 Word 2007 – wwlib.dll crash http://www.bitconsultants.net/2009/word-2007-wwlib-dll-crash/ http://www.bitconsultants.net/2009/word-2007-wwlib-dll-crash/#comments Thu, 12 Feb 2009 15:12:16 +0000 Rob http://www.bitconsultants.net/?p=8 A recent security patch to Microsoft Office (explained here <http://www.securityfocus.com/bid/23380/discuss>) has caused some fairly severe problems with Word 2007. The most notable behavior is loss of ability to right-click, paste, and crash on exit. Examining the Event log will point to wwlib.dll, a file that was the focus of the update. If someone needs to use a file immediately, they can do the following:

* Navigate to Start > Run and type either:
* winword /a [<= this is without add-ins]
* winword /safe [<= safe mode, limited functionality]

This problem can be resolved in the following way:

* Close Word (if open)
* Open registry editor
* Navigate to HKCU\Software\Microsoft\Office\12.0\Word
* Rename the “Data” string (the folder) to Data2



Word can now be started normally.

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